The default and recommended way to graphically connect to the desktop is with our Web Desktop feature.
If you would like to use a different external VNC client (which must support encrypted connections, for example realvnc viewer [free] ), you need to take extra steps to secure the connection.
Please follow these instructions:
a Note: the default VNC session will only work for the user that launched the instance.
Other user accounts on that instance that wish to have an individual desktop will have to start their own VNC manually.
Additionally, the port number will generally increase by 1 for every active desktop: 1st desktop = 5901, 2nd desktop = 5902. Please use the appropriate port number in the commands above.
b Note: If you are on a Mac OS X based machine and you get a warning about AppleScreenSharing, then cancel the connect, close the tunnel, and restart it with ONLY the localhost-port increased to 5902 or higher:
e.g. Type: ssh -L 5902:22.214.171.1246:5901 -N email@example.com , then try your VNC_Viewer Client again but specify localhost:5902 (or whatever port you chose).
seeing the AppleScreenSharing message means if you proceed, your computer may to try to connect recursively to your local screen over and over which will result in a loop which may hang your screen